Description
Become a Siebel CRM Integration Specialist with this unique video training.
This video training is ideal for Siebel CRM practitioners with technical experience in Siebel CRM, who need to get a solid grip on Siebel EAI topics.
The course content covers all angles of Siebel Integration:
- EAI Business Services (EAI Siebel Adapter, Converters, Transports)
- Integration Objects
- Data Mapping and Dispatching
- EBC, VBC
- SOAP and REST API
- Java Integration
- CSV Data Export
- AI Services Integration (incl. 26.6 Update)
- Event Pub/Sub with Apache Kafka
- NEW: Intelligent Search (incl. 26.6 Update)
- NEW: Siebel Open Integration (incl. 26.6 Update)
- NEW: Siebel AI Connectors (26.7+)
- Portal Framework
- DISA
- and more
The course content is valid for any Siebel CRM release, including modern Siebel CRM Updates (20-26 and later). Some features require higher versions.
The course modules include presentation (PDF) materials and – where applicable – sample files.
The Siebel Integration full course includes the following modules:
| Title | Description |
| Siebel Integration Overview | Big picture of all integration technologies supported in Siebel CRM, from EIM to DISA and everything in between |
| Integration Objects | Deep-dive into the “machine interface” for the Siebel Business Layer. |
| EAI Business Services | Introduction and hands-on demonstration of EAI Siebel Adapter, EAI Converters and EAI Transports |
| Data Mapping | EAI Data Transformation Engine (aka Data Mapper) and Data Maps |
| External Business Components (EBC) | All you want to know about data federation with external tables and External Business Components |
| Virtual Business Components (VBC) | How to build code-based integrations with Virtual Business Components |
| SOAP Web Services | Inbound and outbound SOAP/XML integration |
| Inbound REST API | A comprehensive introduction to the Siebel Inbound REST API with demonstrations and case studies |
| Outbound REST Framework | Everything you want to know about integrating Siebel CRM with external REST APIs |
| AI Integration | Learn everything about AI Services integration with OCI-based and other vendor’s AI Services |
| Event Pub/Sub with Apache Kafka | Learn everything about Event Publishing and Subscription with Apache Kafka (introduced in 23.6) |
| DISA | Introduction to Desktop Integration Siebel Agent (DISA) and DISA Extensibility with Java and Open UI JavaScript |
| EAI Dispatch Service | Introduction to the Siebel Dispatch Architecture and Data Handling |
| Java Integration | How to manage Java Data Bean (JDB) and Java Business Services (JBS) in IP 17 and higher |
| Portal Framework | Introduction to Siebel Portal Framework, Symbolic URLs and Portlet API |
| CSV Data Export | Learn everything about the CSV Data Export feature (introduced in 21.10) |
| EAI Notes | Administrator’s delight for EAI and HTTP (SOAP, REST) inbound and outbound integration |
| NEW: Intelligent Search | Learn all about integration with OpenSearch in Siebel 25.10 or higher (incl. 26.6 Update) |
| NEW: Siebel Open Integration | Deep dive into the game-changing, microservice-based API generation and deployment Pipeline: Siebel Open Integration (incl. 26.6 Update: Integration Configurations with DSL and JSONata) |
| NEW: Siebel AI Connectors | Understand how to build MCP Servers for Siebel CRM with Oracle’s no-code Siebel AI Connector framework. |
| Bonus: CalDAV and CardDAV | Introduction to CalDAV and CardDAV integration |
| Bonus: JMS | Demonstration of JMS Integration |
| Bonus: EIM | High-level introduction to Enterprise Integration Manager (EIM) |
