blacksheep IT consulting, On Demand Consulting & Education and the Siebel Hub proudly present the most comprehensive and up-to-date Siebel CRM Integration training course available on the market: The Siebel Integration course.
Course Description
The Siebel Integration course is a comprehensive, up-to-date training that teaches the complete set of integration technologies for modern versions of Siebel CRM.
- EAI Business Services (EAI Siebel Adapter, Converters, Transports)
- Integration Objects
- Data Mapping and Dispatching
- EBC, VBC
- SOAP and REST API
- Java Integration
- CSV Data Export
- AI Services
- Event Pub/Sub with Apache Kafka
- NEW: Intelligent Search with OpenSearch (26.6+)
- NEW: Siebel Open Integration (26.6+)
- NEW: Siebel AI Connectors (26.7+)
- Portal Framework
- DISA
- and more
Personalized, always up to date Training
The training course can be tailored to meet the exact needs of the target audience, not only in number and sequence of modules but also in availability of hands-on training and Q&A sessions with the instructor.
Siebel Hub training material is constantly updated to the latest Siebel CRM Update, following Oracle’s Continuous Release Model. For an overview of new features and enhancements, check out the Siebel Hub Continuous Updates Page.
Target Audience and Prerequisites
The workshop is beneficial for the following groups, provided they have prior experience (Siebel Consultant or Business Analyst level) with Siebel CRM:
- Siebel Developer
- Siebel Integration Specialist
Delivery and Scheduling
The Siebel Integration course can be delivered in the following formats:
- Live Online (via web-conferencing tool)
- Live On-site
- Recorded video training (1-year subscription)
Recommended duration (live training, all modules, shorter if customized): 4 days (32 hours)
Shorter durations (presentation only, no hands-on labs) are possible.
Minumum/Maximum attendees for live training: 3 / 12
Complete Learning Experience
The Siebel Integration course includes:
- Professional delivery by experienced Siebel CRM instructors in English, French or German
- Premium, up-to-date course materials (presentations and exercise guides, where applicable) in PDF format (English)
- Access to a personal, cloud-hosted training environment for the duration of the class (live delivery only)
Pricing
- Live Online/On-site: 375 EUR/hour (maximum 12 attendees)
- Recorded Video (1-year subscription): See Siebel Hub Shop
- Contact us to schedule a free call to discuss the best learning experience for your team
Modules
| Title | Description |
| Siebel Integration Overview | Big picture of all integration technologies supported in Siebel CRM, from EIM to DISA and everything in between |
| Integration Objects | Deep-dive into the “machine interface” for the Siebel Business Layer. |
| EAI Business Services | Introduction and hands-on demonstration of EAI Siebel Adapter, EAI Converters and EAI Transports |
| Data Mapping | EAI Data Transformation Engine (aka Data Mapper) and Data Maps |
| External Business Components (EBC) | All you want to know about data federation with external tables and External Business Components |
| Virtual Business Components (VBC) | How to build code-based integrations with Virtual Business Components |
| SOAP Web Services | Inbound and outbound SOAP/XML integration |
| Inbound REST API | A comprehensive introduction to the Siebel Inbound REST API with demonstrations and case studies |
| Outbound REST Framework | Everything you want to know about integrating Siebel CRM with external REST APIs |
| AI Integration | Learn everything about AI Services integration with OCI-based and other vendor’s AI Services |
| Event Pub/Sub with Apache Kafka | Learn everything about Event Publishing and Subscription with Apache Kafka (introduced in 23.6) |
| DISA | Introduction to Desktop Integration Siebel Agent (DISA) and DISA Extensibility with Java and Open UI JavaScript |
| EAI Dispatch Service | Introduction to the Siebel Dispatch Architecture and Data Handling |
| Java Integration | How to manage Java Data Bean (JDB) and Java Business Services (JBS) in IP 17 and higher |
| Portal Framework | Introduction to Siebel Portal Framework, Symbolic URLs and Portlet API |
| CSV Data Export | Learn everything about the CSV Data Export feature (introduced in 21.10) |
| EAI Notes | Administrator’s delight for EAI and HTTP (SOAP, REST) inbound and outbound integration |
| NEW: Intelligent Search | Learn all about Siebel Intelligent Search with OpenSearch (25.10 or higher) |
| NEW: Siebel Open Integration | Deep dive into the game-changing, microservice-based API generation and deployment Pipeline: Siebel Open Integration (incl. 26.6 Update: Integration Configurations with DSL and JSONata) |
| NEW: Siebel AI Connectors | Understand how to build MCP Servers for Siebel CRM with Oracle’s no-code Siebel AI Connector framework. |
| Bonus: CalDAV and CardDAV | Introduction to CalDAV and CardDAV integration |
| Bonus: JMS | Demonstration of JMS Integration |
| Bonus: EIM | High-level introduction to Siebel Enterprise Integration Manager |
More Information
You might also be interested in:
- Siebel New Features – get ready for Siebel 26 and beyond
- NEW: AI for Siebel Professionals
- UPDATED: Siebel Integration
- NEW: Siebel Open UI Masterclass
- Siebel Test Automation
- Siebel Business Automation
- Siebel Scripting
- Siebel CRM Reports (BIP/OAP)
- Siebel Upgrade Foundations
- Siebel Business Analyst
- Siebel Developer Essentials
- Siebel Administration Essentials
- Siebel Customer Order Management
- Siebel Public Sector