Tag: Reports

New Training: Siebel CRM Reports (BIP/OAP)

Posted on by Alexander Hansal

blacksheep IT consulting, On Demand Consulting & Education and the Siebel Hub proudly present the most comprehensive and up-to-date Siebel CRM Reports training course available on the market: The Siebel CRM Reports course.

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Course Description

The Siebel CRM Reports course is a comprehensive, modular training. Students acquire the necessary knowledge to successfully participate in implementation projects of Siebel CRM using Siebel CRM Reports with Oracle Analytics Publisher (OAP, formerly known as BI Publisher or BIP).

The course content is valid for Siebel CRM 8.1 (Open UI) and later, including modern Siebel CRM Updates like 20, 21, 22, 23, 24 or higher.

This course has been developed with Oracle Analytics Publisher (OAP) 2023/7.0 and is applicable for older versions of Oracle BI or Analytics Publisher down to BIP 12c.

The training course can be tailored to meet the exact needs of the target audience, not only in number and sequence of modules but also in availability of hands-on training and Q&A sessions with the instructor. The training material is constantly updated to the latest Siebel CRM Update (including Siebel 24.x and beyond), following Oracle’s Continuous Release Model.

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Target Audience and Prerequisites

The workshop is beneficial for the following groups, provided they have prior experience (Siebel Consultant or Business Analyst level) with Siebel CRM:

  • Siebel Developer
  • IT Professional

Delivery and Scheduling

The Siebel CRM Reports course can be delivered in the following formats:

Complete Learning Experience

  • Professional delivery by experienced Siebel CRM instructors in English, French or German
  • Premium, up-to-date course materials (presentations and exercise guides, where applicable) in PDF format (English)
  • Access to a personal, cloud-hosted training environment for the duration of the class (live delivery only)

Modules

TitleDescription
IntroductionIntroduction to Siebel CRM Reports with OAP
Reporting ArchitectureDeep dive into the Siebel CRM reporting architecture with OAP
InstallationDetailed step-by-step overview of installing OAS/OAP for use with Siebel CRM Reports
ConfigurationDetailed step-by-step overview of configuring OAP and Siebel CRM for Siebel CRM Reports
Integration ObjectsIntroduction to Integration Objects for Siebel CRM Reports
Templates IntroductionIntroduction to OAP Templates
Create and Edit RTF TemplatesHow to create and edit RTF Templates for Siebel CRM Reports
Formatting RTF TemplatesFormatting techniques for RTF Templates
Parent/Child ReportsHow to create Parent/Child Reports in Siebel CRM
ChartsHow to enrich your Siebel CRM Reports with Charts and other Data Visualizations
Parameterized ReportsHow to create parameterized Reports
Multi-lingual ReportsHow to support multiple languages and locales with Siebel CRM Reports
Appendix: Business ServicesAutomate Siebel CRM Reports with the XMLP Driver Service
Appendix: Advanced TopicsDiscussion of advanced administrative and developer topics for Siebel CRM Reports

More Information

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