Tag: Learning

Siebel Hub Live Online Learning: Modern EAI for Siebel CRM 9 April – 2 May 2024

Get ready for Siebel 24 with this unique training offering and join Siebel CRM expert Alexander Hansal in a live learning experience.

12 hours of comprehensive, modern Siebel CRM curriculum for Application Integrators, starting 9 April 2024.

Don’t miss this opportunity to learn all you ever wanted to know about Enterprise Application Integration for modern Siebel CRM, including REST API, Kafka, Artificial Intelligence (AI), and more.

Two 90-minute sessions (expandable on demand) per week, every Tuesday and Thursday on the hottest Siebel CRM topics, following our new Siebel New Features curriculum. Sessions start at 8 AM PT / 4 PM GMT / 5 PM CET / 8:30 PM IST.

SessionTitleDescription
1
(9 Apr)
ArchitectureDeep-dive into the post IP 17 Siebel CRM architecture.
2
(11 Apr)
Integration OverviewSetting the stage with a solid overview of modern EAI options for Siebel CRM.
3
(16 Apr)
REST API Part 1: Inbound RESTEverything you ever wanted to know about the Siebel inbound REST API.
4
(18 Apr)
REST API Part 2: Outbound RESTLearn all about the outbound REST framework in modern Siebel CRM.
5
(23 Apr)
Event Pub/Sub with KafkaLearn all about event publication and subscription with Apache Kafka in Siebel CRM 23.6 and higher.
6
(25 Apr)
OCI AI ServicesLearn all about pre-built and custom integration with Oracle Cloud AI Services, such as Language, Speech and Generative AI.
7
(30 Apr)
DISALearn all about custom integration with Desktop Integration Siebel Agent (DISA).
8
(2 May)
EAI Performance TuningLearn how to optimize your Siebel CRM infrastructure for maximum throughput and performance.

Deep-dive, Q&A and 1:1 follow-ups can be arranged and purchased separately.

Includes 30-day access to session recordings and PDF presentation materials.

Save 190 EUR over individual sessions with the Early Bird Pass (available until 2 April, limited quantity)

New Training: Siebel CRM Reports (BIP/OAP)

blacksheep IT consulting, On Demand Consulting & Education and the Siebel Hub proudly present the most comprehensive and up-to-date Siebel CRM Reports training course available on the market: The Siebel CRM Reports course.

Course Description

The Siebel CRM Reports course is a comprehensive, modular training. Students acquire the necessary knowledge to successfully participate in implementation projects of Siebel CRM using Siebel CRM Reports with Oracle Analytics Publisher (OAP, formerly known as BI Publisher or BIP).

The course content is valid for Siebel CRM 8.1 (Open UI) and later, including modern Siebel CRM Updates like 20, 21, 22, 23, 24 or higher.

This course has been developed with Oracle Analytics Publisher (OAP) 2023/7.0 and is applicable for older versions of Oracle BI or Analytics Publisher down to BIP 12c.

The training course can be tailored to meet the exact needs of the target audience, not only in number and sequence of modules but also in availability of hands-on training and Q&A sessions with the instructor. The training material is constantly updated to the latest Siebel CRM Update (including Siebel 24.x and beyond), following Oracle’s Continuous Release Model.

Watch the Course Introduction

Target Audience and Prerequisites

The workshop is beneficial for the following groups, provided they have prior experience (Siebel Consultant or Business Analyst level) with Siebel CRM:

  • Siebel Developer
  • IT Professional

Delivery and Scheduling

The Siebel CRM Reports course can be delivered in the following formats:

Complete Learning Experience

  • Professional delivery by experienced Siebel CRM instructors in English, French or German
  • Premium, up-to-date course materials (presentations and exercise guides, where applicable) in PDF format (English)
  • Access to a personal, cloud-hosted training environment for the duration of the class (live delivery only)

Modules

TitleDescription
IntroductionIntroduction to Siebel CRM Reports with OAP
Reporting ArchitectureDeep dive into the Siebel CRM reporting architecture with OAP
InstallationDetailed step-by-step overview of installing OAS/OAP for use with Siebel CRM Reports
ConfigurationDetailed step-by-step overview of configuring OAP and Siebel CRM for Siebel CRM Reports
Integration ObjectsIntroduction to Integration Objects for Siebel CRM Reports
Templates IntroductionIntroduction to OAP Templates
Create and Edit RTF TemplatesHow to create and edit RTF Templates for Siebel CRM Reports
Formatting RTF TemplatesFormatting techniques for RTF Templates
Parent/Child ReportsHow to create Parent/Child Reports in Siebel CRM
ChartsHow to enrich your Siebel CRM Reports with Charts and other Data Visualizations
Parameterized ReportsHow to create parameterized Reports
Multi-lingual ReportsHow to support multiple languages and locales with Siebel CRM Reports
Appendix: Business ServicesAutomate Siebel CRM Reports with the XMLP Driver Service
Appendix: Advanced TopicsDiscussion of advanced administrative and developer topics for Siebel CRM Reports

More Information

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Get Ready for Siebel CRM 2024 with the Siebel Hub Learning Experience

The New Year brings a lot of new opportunities. 2024 could be the year when you could learn everything you need to know to excel in your Siebel CRM career.

Bye bye Siebel 23+ Workshop – Hello Siebel New Features

As the consummate Siebel professional that you are, you are looking for always-up-to-date learning content that corresponds to your role in the project. Well, look no further.

Based on the highly successful Siebel 2X.x Workshop curriculum, the Siebel Hub team is proud to announce the new role-based Siebel New Features courses.

The Siebel New Features course is a three-part, role-based, modular training that focuses on new features and architectural changes introduced in Siebel CRM Innovation Pack 17 and subsequent updates.

The training course can be tailored to meet the exact needs of the target audience, not only in number and sequence of modules but also in availability of hands-on training and Q&A sessions with the instructor.

The training material is constantly updated to the latest Siebel CRM Update, following Oracle’s Continuous Release Model. The content is applicable to any Siebel CRM version after Innovation Pack 17, including the latest Siebel CRM 2024 release.

Target Audience and Prerequisites

Based on the highly successful Siebel 2X.x Workshop series, the Siebel New Features course is a three-part training with each part providing role-based insight for:

Familiarity with technical aspects of Siebel CRM is a pre-requisite for this training.

Delivery and Scheduling

The Siebel New Features courses can be delivered in the following formats:

  • Live Online (via web-conferencing tool)
  • Live On-site
  • Modular: Individual recorded video training sessions and downloadable PDF materials
  • Full Video Training and Course Materials

Siebel New Features for Architects and Administrators

This part of the Siebel New Features course focuses on new administrative features and architectural changes introduced in Siebel CRM Innovation Pack 17 and subsequent updates.

Watch the Course Introduction: Siebel New Features for Architects and Administrators

Siebel New Features for Developers

This part of the Siebel New Features course focuses on new features and enhancements for developers introduced in Siebel CRM Innovation Pack 17 and subsequent updates.

Watch the Course Introduction: Siebel New Features for Developers

Siebel New Features for Application Integrators

This part of the Siebel New Features course focuses on integration-related features and enhancements introduced in Siebel CRM Innovation Pack 17 and subsequent updates.

Watch the Course Introduction: Siebel New Features for Application Integrators

#gosiebel #siebel24

Alex

Siebel Hub Live Online Learning: Get Ready for Siebel 24

Get ready for Siebel 24 with this unique training offering and join Siebel CRM expert Alexander Hansal in a live learning experience.

8 hours of comprehensive, modern Siebel CRM curriculum, starting 16 January 2024.

Two 1-hour sessions (expandable on demand) per week, every Tuesday and Thursday on the hottest Siebel CRM topics, following our new Siebel New Features curriculum. Sessions start at 8 AM PT / 4 PM GMT / 5 PM CET / 9:30 PM IST.

SessionTitleDescription
1
(16-Jan)
ArchitectureDeep-dive into the post IP 17 Siebel CRM architecture.
2
(18-Jan)
Installation and UpdatesDetails on Modular Deployment Engine (MDE) and how to use it for installation and updates. Deep-dive into Post Install Database Update and Repository Upgrade.
3
(23-Jan)
Siebel Management Console (SMC)Overview of administrative tasks in SMC with a touch of cloudgateway REST API.
4
(25-Jan)
ZooKeeper and Gateway ClusterGeek-dive into ZooKeeper and Gateway Cluster.
5
(30-Jan)
WorkspacesCI/CD in modern Siebel CRM. Parallel development and automation.
6
(1-Feb)
Migration ApplicationA fresh look at the Siebel Migration Application with lots of details.
7
(6-Feb)
REST APIDetailed introduction to the inbound Siebel REST API and the outbound REST framework.
8
(8-Feb)
Containers and CloudDiscussion of deployment options for modern Siebel CRM infastructure.

Deep-dive, Q&A and 1:1 follow-ups can be arranged and purchased separately.

Includes 30-day access to session recordings and PDF presentation materials.

Purchase individual sessions or get a full pass and save 110 EUR!

New Training Course: Siebel Scripting

blacksheep IT consulting, On Demand Consulting & Education and the Siebel Hub proudly present the most comprehensive and up-to-date Siebel CRM scripting training course available on the market: The Siebel Scripting course

Course Description

The Siebel Scripting course is a comprehensive, modular training. Students acquire the necessary knowledge to successfully participate in implementation projects of Siebel CRM using server-side eScript code.

The course content is valid for Siebel CRM 8.1 and later, including modern Siebel CRM Updates like 20, 21, 22 and 23 or higher.

The training course can be tailored to meet the exact needs of the target audience, not only in number and sequence of modules but also in availability of hands-on training and Q&A sessions with the instructor. The training material is constantly updated to the latest Siebel CRM Update (including Siebel 23.x and beyond), following Oracle’s Continuous Release Model.

Target Audience and Prerequisites

The workshop is beneficial for the following groups, provided they have prior experience (Siebel Consultant or Business Analyst level) with Siebel CRM:

  • Siebel Developer
  • IT Professional

Delivery and Scheduling

The Siebel Scripting course can be delivered in the following formats:

Recommended duration (live training, all modules, shorter if customized): 2 days (16 hours)

Minumum/Maximum attendees for live training: 3 / 12

Complete Learning Experience

The Siebel Scripting course includes:

  • Professional delivery by experienced Siebel CRM instructors in English, French or German
  • Premium, up-to-date course materials (presentations and exercise guides, where applicable) in PDF format (English)
  • Access to a personal, cloud-hosted training environment for the duration of the class (live delivery only)

Modules

TitleDescription
Scripting OverviewIntroduction to Siebel Scripting
Event HandlingDeep dive into the Siebel CRM event framework and event handlers for server-side script
Editors and DebuggersUsing the Siebel Script Editor and Debugger in Siebel Tools and Siebel Web Tools
Object InterfacesDetailed introduction to the Siebel Object Interfaces API for eScript
Business ServicesHow to create custom Business Services with Siebel eScript
RecommendationsRecommended practices for high-quality code
Performance and MonitoringPerformance considerations and monitoring/measurement techniques (incl. SARM)
Advanced TopicsDiscussion of advanced topics for Siebel eScript, incl. libraries
Appendix: Open UI IntroductionIntroduction to Siebel Open UI
Appendix: Case StudySupporting a RESTful dashboard with a custom server-side Business Service

More Information

#gosiebel

Alex

2014-2026 The Siebel Hub Partnership
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