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blacksheep IT consulting, On Demand Consulting & Education and the Siebel Hub proudly present the most comprehensive and up-to-date Siebel CRM EAI/Integration training course available on the market: The Siebel Integration course.
Course Description
The Siebel Integration course is a comprehensive, up-to-date training that teaches the complete set of integration technologies for modern versions of Siebel CRM.
- EAI Business Services (EAI Siebel Adapter, Converters, Transports)
- Integration Objects
- Data Mapping and Dispatching
- EBC, VBC
- SOAP and REST API
- Java Integration
- CSV Data Export
- Portal Framework
- DISA
- EIM
- and more
The training course can be tailored to meet the exact needs of the target audience, not only in number and sequence of modules but also in availability of hands-on training and Q&A sessions with the instructor. The training material is constantly updated to the latest Siebel CRM Update (including Siebel 22.x), following Oracle’s Continuous Release Model.
Target Audience and Prerequisites
The workshop is beneficial for the following groups, provided they have prior experience (Siebel Consultant or Business Analyst level) with Siebel CRM:
- Siebel Developer
- Siebel Integration Specialist
The course includes five appendix modules for “101” topics such as Siebel Architecture, Repository, Business Services, Workflow and Scripting to serve as a foundation training for students who are new to Siebel CRM or in need of a quick refresh.
Delivery and Scheduling
The Siebel Integration course can be delivered in the following formats:
- Live Online (via web-conferencing tool)
- Live On-site
- Recorded video training
Complete Learning Experience
The Siebel Integration course includes:
- Professional delivery by experienced Siebel CRM instructors in English, French or German
- Premium, up-to-date course materials (presentations and exercise guides, where applicable) in PDF format (English)
- Access to a personal, cloud-hosted training environment for the duration of the class
Pricing
- Recorded: See Siebel Hub Shop
- Contact us to schedule a free call to discuss the best learning experience for your team
Modules
| Title | Description |
| Course Introduction | Overview of course goal and modules, and places to learn even more |
| Integration Overview | Big picture of all integration layers in the Siebel CRM architecture, from EIM to DISA and everything in between |
| EAI Business Services | Introduction and hands-on demonstration of Integration Objects, EAI Siebel Adapter, EAI XML Converter and EAI Transports |
| Data Mapping and Dispatching | EAI Data Transformation Engine (aka Data Mapper), Data Maps and EAI Dispatch Service |
| EBC and VBC | All you want to know about external tables, External Business Components and Virtual Business Components |
| SOAP Web Services | Inbound and outbound SOAP/XML integration |
| REST API | Details on Inbound and Outbound REST API with examples |
| EAI Notes | Administrator’s delight for EAI and HTTP (SOAP, REST) inbound and outbound integration |
| Java Integration | How to manage Java Data Bean (JDB), Java Business Services (JBS) and Java Message Services (JMS) integration in IP 17 and higher |
| CalDAV and CardDAV | Introduction to CalDAV and CardDAV integration |
| CSV Data Export | Learn everything about the CSV Data Export feature (introduced in 21.10) |
| Portal Framework | Introduction to Siebel Portal Framework, Symbolic URLs and Portlet API |
| DISA and SODD | Introduction to Desktop Integration Siebel Agent (DISA) and DISA Extensibility with Java and Open UI JavaScript. Introduction to Siebel Outlook Drag and Drop (SODD) |
| EIM | Introduction to Enterprise Integration Manager |
| Appendix: Siebel Architecture 101 | Entry-level introduction to the Siebel CRM Architecture in IP 17 and higher |
| Appendix: Siebel Repository 101 | Entry-level introduction to the Siebel CRM Repository and its object types |
| Appendix: Siebel Business Services 101 | Entry-level introduction to Siebel Business Services |
| Appendix: Siebel Workflow 101 | Entry-level introduction to Siebel Workflow |
| Appendix: Siebel Scripting 101 | Entry-level introduction to Siebel Scripting |
More Information
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