You might have heard about Java Business Services in Siebel CRM. They have been around for a long time. With the modern (since IP 17) tomcat-based Java 64-bit infrastructure, developers…
Recently, I re-visited an article that I wrote in 2020 about how to add a custom business service to the Migration Application. In the original article, I entertained the idea…
Have you ever had the following requirement? Save inbound communication (emails, scanned docs, faxes[really?], chat transcripts) as an Activity or Service Request with attachments. Now let’s add a challenge. The…
In 2009 – in what seems to have been a different cosmic plane – I wrote an article series on the Siebel Unified Messaging Framework (UMF). UMF is part of…
I apologize for the misleading header which was inspired by the Bookshelf chapter “Full RR Migration Without Using Siebel Migration”. In this article I shall describe my experience with using…
