New Video: Update-Along 20.11 to 22.10
What’s it like to update a two-year old Siebel CRM development environment? To answer this question, yours truly recorded a video for our “-Along” series on the Siebel Hub YouTube…
What’s it like to update a two-year old Siebel CRM development environment? To answer this question, yours truly recorded a video for our “-Along” series on the Siebel Hub YouTube…

The Siebel Hub and blacksheep IT consulting proudly present the latest additions to our always-up-to-date, high-quality Siebel CRM Curriculum:
Siebel Customer Order Management – Product Administration
Siebel Customer Order Management – Infrastructure

Become the Customer Order Management expert you always wanted to be with these unique video trainings; conceived and narrated by Siebel CRM expert instructors Richard Napier and Alexander Hansal.
Understand all the necessary building blocks of one of the most complex Siebel CRM modules with comprehensive course materials, exercises, case studies and demonstrations.
Your video training and course materials are just a few clicks away. Go to the Siebel Hub Shop and start learning today:
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Purchase the complete Video Training: Siebel Customer Order Management Part 2 – Infrastructure

Since the inauguration of Innovation Pack 17, in August 2017, Siebel CRM has undergone significant changes in various areas; Architecture, Installation, Updates, Configuration, Development, Migration, Testing, Integration just to name a few.

Oracle is pushing out monthly updates like clockwork, and with each month passing by, major and minor (but nonetheless important) changes and features are introduced for Siebel CRM.
For many hard-working Siebel practitioners, fully engaged in their project with little or no time to keep track of all these changes, that feeling of “falling behind” is always lurking.
But fear not, the Siebel Hub Learning Experience is here!
The Siebel 22 Workshop is a unique, comprehensive and always up-to-date curriculum. It is designed for experienced Siebel CRM professionals in need of precise, practical and no-fuss information about the changes and features introduced in Siebel CRM over the past years.
Accumulating knowledge from 7 years of Siebel CRM (IP 15 to Siebel 22), the workshop is designed to provide the exact amount of information you need to stay ahead of the curve.
And don’t let yourself get fooled by the name. Even if your project is running on or upgrading to Siebel 18, 19, 20 or 21, the cumulative content of the Siebel 22 Workshop is fully applicable to those earlier versions.
Choose your individual learning path from recorded modules with 30 hours of total video time and high-quality course materials (960 pages of presentations and exercise guides).
After purchasing a module, the monthly Siebel CRM Update summaries on the free Siebel Hub YouTube channel will keep you abreast of changes and new features.
For a free preview of the learning experience, some modules are available without charge (see table below).
Contact us for a free call to organize your custom Siebel 22 Learning Experience (recorded or live training) for individuals or larger groups.
Click the Title link to view the recorded module in the Siebel Hub Shop
| Title | Description |
| FREE! Course Introduction | Overview of course goal and modules, Application Features and places to learn even more |
| Architecture, Installation, Configuration | Details on IP 17+ Architecture, Installation, Updates and Siebel Management Console (SMC) |
| Modular Deployment Engine | Detailed introduction to MDE |
| FREE! Installation A-Z (New) | Siebel Enterprise installation across all angles, Windows (DB to AI), Linux (silent install and configuration) |
| Diagnostics and Performance (New) | Comprehensive overview of AI, SES, tomcat logging and performance monitoring/tuning |
| ZooKeeper and Gateway Cluster | Details on ZooKeeper and Gateway Cluster feature |
| Workspaces | Introduction to Workspaces, Integration Workspaces, CI/CD |
| Web Tools | Detailed introduction to Siebel Web Tools features for developers |
| Migration | Deep Dive into Migration Application and Migration Services |
| List of Values Management (New) | What you always wanted to know about LOVs, Workspaces and Migration |
| Test Automation | Introduction to integrated Test Automation, Recording, Playback, Jenkins Integration |
| REST API | Details on Inbound and Outbound REST API with examples |
| EAI Notes (New) | What has changed for EAI and HTTP (SOAP, REST) inbound and outbound integration |
| Java Integration (New) | How to manage Java Data Bean (JDB), Java Business Services (JBS) and Java Message Services (JMS) integration in IP 17 and higher |
| FREE! CSV Data Export (New) | Learn everything about the CSV Data Export feature (introduced in 21.10) |
| DISA and SODD | Introduction to Desktop Integration Siebel Agent (DISA) and DISA Extensibility with Java and Open UI JavaScript. Introduction to Siebel Outlook Drag and Drop (SODD) |
| Usage Pattern Tracking | Introduction to UPT |
| CalDAV and CardDAV | Introduction to CalDAV and CardDAV integration |
| Upgrade Overview | Overview on the process of upgrading from pre IP 17 to current Siebel releases |
| Mobile Applications | Overview of Siebel Mobile Applications (connected and disconnected) and Smartphone UX |
| Open UI Introduction | Overview and brief case study for Developers (for more Open UI Training, check out the Basics and Professional classes) |
| Portlets | Introduction to Siebel Portal Framework, specifically Portlet architecture |
| Containerization and Cloud | Discussion of Siebel Cloud deployment options and Siebel-as-a-Container, including Component Services (fka Cloud Native) architecture and Siebel Cloud Manager |
| FREE! Monthly Updates | Free YouTube playlist of monthly update summaries to stay ahead of the curve |
Join Siebel CRM expert Alexander Hansal on a step-by-step video trek of downloading and installing Siebel CRM Innovation Pack 2017 Enterprise Server. This video series targets experienced Siebel technicians and…
Can’t be long before the next release of Siebel CRM becomes generally available. IP 2017 will bring exciting changes, enhancements and features for sure. But did you know that you…